ENGAGE support resources

Welcome to the ENGAGE™ technology support page. The one-stop resource for access to the latest information on our hardware, software, firmware, and more. Check out our helpful resources including our training resources, document library, product pages, EAC catalog and more.

Software release info

ENGAGE™ Web and Mobile Apps Current Release Versions

ENGAGE Web Application: Version 7.5.0
ENGAGE iOS Mobile Application: Version 7.0 - 03.03.78
ENGAGE Android Mobile Application: Version 7.0 - 04.05.96

Latest firmware release notes

Control (legacy model) release note 03.09.1, Dec 2020

Control mobile enabled release note 04.08.00, Dec 2020

CTE release note 01.04.19, April 2020

GWE ENGAGE Gateway release note 01.58.04, Dec 2020

LE release note 01.09.00, Dec 2020

LEB release note 3.7.1, Dec 2020

MT20W release note 40.02.00, Aug 2020

NDE release note 02.14.00, Dec 2020

NDEB release note 3.7.1, Dec 2020

RU RM release note 01.02.42, Oct 2018

Other resources

ENGAGE web and mobile app info

ENGAGE web and mobile app user guide

Email Tech Support

Contact Tech Support

GWE Gateway Info

Document library

Training resources

PACS providers guide

© Allegion plc, 2017 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland.

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer.