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ENGAGE support resources

Welcome to the ENGAGE™ technology support page. The one-stop resource for access to the latest information on our hardware, software, firmware, and more.  Check out our helpful resources including our training resources, document library, product pages, EAC catalog and more.


Software release info

ENGAGE™ Web and Mobile Apps Current Release Versions

ENGAGE Web Application: Version 7.5.0
ENGAGE iOS Mobile Application: Version 7.0 - 03.03.39
ENGAGE Android Mobile Application: Version 7.0 - 04.05.15

 

Latest firmware release notes

NDE release note 02.13.02, April 2020

LE release note 01.08.05, April 2020

Schlage Control mobile enabled release note 04.06.03, April 2020

Schlage Control (legacy model) release note 03.08.02, Oct 2019

GWE ENGAGE Gateway release note 01.57.10, April 2020

CTE release note 01.04.19, April 2020

RU RM release note 01.02.42, Oct 2018  

MT20W release note 39.04.00, Jan 2020  

 

Other resources

ENGAGE Web and Mobile App info

Email Tech Support

Contact Tech Support

GWE Gateway Info

Document library

How-to videos

Training & how-to app

EAC Catalog

PACS providers

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