Contact Allegion: Your Access Control & Security Experts

At Allegion, we believe in delivering nothing short of first-class service to each and every one of our valued customers. We are more than just a brand; we are a team of passionate individuals who are dedicated to providing exceptional experiences and building meaningful connections. Whether you have a question, need assistance, or simply want to share your feedback, we're here to listen, understand, and ensure that your interaction with us is personal, seamless, and memorable. Your satisfaction is our priority, and we can't wait to hear from you.

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To better serve you, tell us what type of information you need. I need help:

I Need More Information

selecting a product or solution.

specifying a product or solution.

navigating code compliance.

finding a distributor.

connecting with a K-12 or school security expert.

with sustainable product documentation.

Something else, but connect me with an Allegion sales consultant.

To better serve you, tell us what type of support you need. I need help:

I need technical support.

installing a product.

troubleshooting a product.

finding a technical resource (e.g. installation instructions, templates, etc.).

with warranty or replacement parts.

Something else, but connect me with a technical expert.

To better serve you, tell us what type of assistance you need. I need help:

I Need Customer Service

with a recent purchase.

tracking an order or getting an order status.

finding a list price.

understanding product availability.

Something else, but connect me with customer service.

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Allegion Technical Support

By Phone

By phone: 1-877-671-7011

Press 1 Customer services

Press 2 Technical support

Next options:

Press 1: Mechanical Locks and Keying Systems by Schlage, Falcon, or Dexter

Press 2: Electronic Locking Products: AD, CO, NDE, LE, Control, Express, ENGAGE, Isonas, Pure Access, or Zentra

Press 3: Exit Devices and Electronic Strikes by Von Duprin, Falcon, or Dexter

Press 4: Closers and Automatic Operators by LCN, Falcon, or Dexter

Press 5: Doors and Frames by Steelcraft and Republic

Press 6: Readers, Credentials, Biometrics, or System Components (e.g. Maglocks, key switches by Schlage or Locknetics)

Press 7: Accessories, Decorative Hardware or Sealing Systems by Ives, Glynn-Johnson, Zero, Advantage, or SOSS

Press 3 Your local sales office or local distributor (your call will be directed based upon the area code from which you are calling

Canada

By phone: 1-800-900-4734

Contact Management
Phone: 1-800-900-4734
Fax: 1-800-209-4734
TTY: 1-866-620-4011
Technical Services Canada
Phone: 1-877-671-7011
Order Management
Fax: 1-800-209-4734
Masterkey
Fax: 1-800-209-4734
Marketing
Fax: 1-800-209-4734

By Email

By email:

Canada

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Allegion Technical Support

By Phone

By Email

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