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S1 Ep. 4 The One App Experience featuring Will Coffin from Livly

Everyone loves convenience. And if something can be done on-the-go from the palm of our hand (aka via our smart phones) it’s a big win. Pay rent, unlock the door, chat with the community, grant access to the dog walker —all of this can be done in a single apartment app today. But the resident experience is only part of the story.

Will Coffin from Livly joined Robert Gaulden on the Solving for Multifamily podcast to discuss how a fully integrated app can improve NOI through streamlined operations, connected apartment communities, keyless entry and more. Get the full story in this episode, The One App Experience


We discuss:

  • A “one app” approach the apartment living
  • The ways AI-driven technology streamlines operational tasks and elevates resident experiences
  • Community and retention: The closer residents feel to their communities, the less likely they are to move
  • Benefits of offline mobile credentials


Who is Livly?

Coined as an experiential property management platform, Livly combines the needs of both residents and property managers into a single, unified solution. Learn more at


Connect with the guest

Will Coffin, Vice President of Livly Connect


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